Audience persona · v1

100% profile

Stadia CEO or Group CFO

A principal-level executive at a major venue or club group who controls the strategic budget and will only move when the commercial case is airtight and the risk to the institution's reputation is negligible.

b2bc-suitegovernancehigh-ticket-b2belite-sportsinstitutional-decision-maker

Demographics

45–62, total compensation £250k–£600k, based in London or major UK city, likely overseeing a UEFA Category 3–4 stadium, an arena group, or a multi-property sports and entertainment estate. May carry a CEO, MD or Group CFO title.

Psychographics

Governance-conscious and reputation-protective. Has lived through a failed technology implementation and will not repeat it. Views themselves as steward of a significant asset, not just a revenue maximiser. Responds to peer credibility and institutional signal — who else has done this, and did the board endorse it.

Media consumption

Financial Times, The Economist, Harvard Business Review. SportsBusiness International at the sector level. Board-level briefing documents carry more weight than any published media. Will read a well-constructed two-page executive summary over a 30-slide deck.

Values & drivers

Long-term institutional value and reputation preservation. Being able to credibly brief a board or ownership group. Not being associated with a vendor that collapses or creates a data / IP liability.

Pain points

AI vendors cannot answer basic governance questions about data ownership, IP rights and liability. Internal teams lack the expertise to evaluate AI commercial claims independently. The opportunity cost of inaction is real but hard to quantify for a board presentation.

Decision triggers

A short, unambiguous commercial case with risk clearly articulated. Legal and governance clarity on how IP is handled. A structured retainer model with defined deliverables rather than open-ended consultancy.

Content preferences

Executive summaries, structured proposals, named third-party validation. Unlikely to engage with social content — will read something forwarded by a trusted contact. Speaking at a closed-door roundtable outweighs any published article.

Trust signals

FT or BBC Sport business coverage. Endorsement from a league body or trade association. Lawyers and advisers they already use vouching for the partner. Clearly documented IP ownership terms in the commercial offer.

In their words

"I need to be able to explain this to our ownership group in one page."
"What happens to our archive footage if the AI platform goes under?"
"I'm not interested in pilots — if it works, we scale; if not, we move on."
"Who else at our level has done this? I want a reference call, not a case study."
"The commercial case looks compelling — walk me through the downside scenario."

Sources this audience listens to

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